Registrations for the Priority Three Grand Final ticket ballot will go ahead from 5pm-9pm today, Wednesday September 10.
Please note, should the Sydney Swans qualify a very limited number of STANDING ROOM ONLY tickets remain for allocation through this ballot.
The registration process via Ticketek has been updated so that Priority Three members can only select to accept the next best available ticket, including STANDING ROOM. If you are not willing or able to stand up for the duration of the match should the Sydney Swans qualify, you should NOT complete a registration during this time.
If you are happy to be allocated a STANDING ROOM ONLY ticket, please follow the instructions outlined below to register between 5pm-9pm today. The ballot will then determine who is successful in obtaining a Grand Final ticket.
Should the Swans qualify, successful ballot registrations will be confirmed on www.sydneyswans.com.au and via email on Monday 22 September.
Sydney Swans members will be registering for the Grand Final ticket ballot this WEDNESDAY, SEPTEMBER 10. Please read through all of the information below carefully.
We cannot state strongly enough that the only way to ACCESS a ticket is to register at your designated time. If you do not register according to the following instructions you will forfeit your entry into the Grand Final ticket ballot, or your ticket guarantee for Premiership Club members.
IF YOU Have a question, please contact member services on 1300 663 819. we expect our phone lines to be very busy this week, so please bear with us. We will get to all calls as quickly as we can.
WHEN WILL I RECEIVE INFORMATION ABOUT GRAND FINAL TICKETING?
All members will receive a letter from the Sydney Swans outlining the process for Grand Final ticket registration in the first week of September.
I HAVEN'T RECEIVED MY LETTER. WHAT SHOULD I DO?
Electronic versions of the letter can be downloaded below. To determine your priority group, please refer to the question below.
WHAT PRIORITY GROUP AM I IN?
Priority One - Guaranteed
Ultimate 11, Premiership Club and SCG Premium members (Redback members will receive separate communication)
Priority Two - Ballot
11 match members without the Premiership Club upgrade, Victorian Full Blooded members
Priority Three - Ballot
3 match members, Country 5, Supporter members and AFL Silver Club Support members
Note: Registrations will only be available to Priority Three members should any tickets remain following the Prioirty One allocation and the Priority Two ballot.
WHAT DAY DO WE NEED TO REGISTER FOR THE BALLOT?
The registration date is now CONFIRMED as WEDNESDAY, SEPTEMBER 10. To register for a ticket you must complete your registration on this day during your designated time frame. You will forfeit your Grand Final ticket guarantee or your entry into the Grand Final ticket ballot if you do not register during the allocated period.
WHAT TIME DO I NEED TO REGISTER?
You will be required to register for the Grand Final ticket ballot during your allocated registration time. Your registration time is determined by your priority group.
PRIORITY 1
Registration time: 8am - 11am EST on Wednesday, September 10
PRIORITY 2
Registration time: 12 midday - 4pm EST on Wednesday, September 10
PRIORITY 3
Registration time: 5pm - 9pm EST on Wednesday, September 10
Note: Registrations will only be available to Priority Three members should any tickets remain following the Priority One allocation and the Priority Two ballot.
HOW DO I REGISTER?
Members have two options to register for a Grand Final ticket, via the Ticketek website or by calling Ticketek on the number below:
www.ticketek.com.au OR 1300 796 939
You will need to provide the 12-digit membership barcode number of each member in your group and your credit card details.A non-refundable fee of $5.00 per membership barcode ($7.50 for Priority Three members) will be charged at the time of registration to cover administrations costs. Payments are accepted by credit card only.
The following ticket options will be provided for members to select when registering (your selection will apply to all barcodes registered in the transaction):
1. I WILL ACCEPT THE NEXT BEST AVAILABLE TICKET – INCLUDING STANDING ROOM
Members can receive category 1-7 seating, restricted view seat or a standing room ticket. These will be allocated on the next best available basis.
2. I WILL ACCEPT THE NEXT BEST AVAILABLE RESERVED SEAT – NO STANDING ROOM
Members can receive category 1-7 or restricted view seat only. These will be allocated on the next best available basis. Members will not be allocated a standing room ticket.
Please note, selecting OPTION 2 may reduce your chance of being successful in obtaining a Grand Final ticket. If all reserved seats have been allocated when your registration is next to be processed, you will not be issued a Grand Final ticket.
Step-by-step guides for internet or phone registration can be downloaded below.
HOW MANY TICKETS CAN i GET?
Members can register for ONE TICKET PER VALID BARCODE. No exceptions can be made.
If you've got friends or family who have missed out, make sure you sign them up as members in 2015!
CAN I REGISTER WITH MY FRIENDS IF THEY ARE IN A LOWER PRIORITY GROUP?
Members who wish to sit together must register in one group as one transaction. If you wish to sit with members who are in a lower Priority Group, you must fall back and register with them in their designated timeframe. For example, if a Priority One member wishes to sit with a Priority Two or Priority Three member, they must register with them in their designated timeframe and they will waive their ticket guarantee. You can only fall back into a lower group. You cannot move into a higher group.
A limit of eight (8) tickets per transaction applies. Members should be aware that registrations with more than one ticket are 'one in, all in' or 'one out, all out'. Group bookings will not be split.
CAN I REGISTER FOR A CONCESSION TICKET?
The type of membership you held in season 2014 will determine the type of ticket you are eligible to register for. Adult members may only purchase an adult ticket. Concession and junior members may only purchase a ticket at the concession price.
I REQUIRE ACCESSIBLE SEATING. WHAT SHOULD I DO?
Members that require accessible seating and those who hold a Companion Card were contacted by the Club prior to Friday 5 September with separate registration instructions. If you have not been contacted by the Club prior to this date and you require access to a wheelchair space, easy access seating or if you hold a Companion Card, please call Member Services on 1300 663 819 by this date. A medical certificate may be required to process accessible seating requests.
HOW MUCH ARE GRAND FINAL TICKETS?
In August, the AFL announced a freeze on all ticket prices across the 2014 Toyota AFL Finals Series. To view the press release, please click here.
Members can receive a category 1-7 seat, restricted view seat or standing room ticket. Tickets are allocated based on the next best available when drawn from the registration/ballot. You are not able to select what category of seating you would like.
PRICE CATEGORY ADULT CONCESSION
1 $399.00 $339.00
2 $380.00 $323.00
3 $340.00 $289.00
4 $300.00 $255.00
5 $260.00 $221.00
6 $220.00 $187.00
7 $180.00 $153.00
Restricted View seat $150.00 $128.00
Standing Room ticket $150.00 $128.00
WHAT HAPPENS IF THE SYDNEY SWANS QUALIFY FOR THE 2014 TOYOTA AFL GRAND FINAL?
Members who are successful in obtaining a 2014 Toyota AFL Grand Final ticket will automatically be charged for tickets once it has been confirmed that the Sydney Swans will participate in the 2014 Grand Final. Members who were successful in the ballot will be charged on either September 20 or September 21 (following the Preliminary Final on September 19 or September 20).
Please ensure that you have enough funds for all tickets on your nominated credit card. There will be no follow up on any rejected credit cards once the ballot has been run. If your credit card fails to process, your tickets will be reallocated to the next eligible members. If you need to change your credit card details after you have completed your registration, you can do so up until 11am, Friday September 19 by contacting Sydney Swans Member Services on 1300 663 819 or Ticketek on 132 849.
Members can log onto the Ticketek website or the Sydney Swans website from 9am Monday September 22 to see if they were successful or unsuccessful in the ballot by searching for their Ticketek Account Number. Email notification will also be sent to successful and unsuccessful members by the Club on Monday.
Tickets for successful members will be available for collection from all Victorian and selected interstate Ticketek outlets from midday EST Monday September 22. Alternatively, the Ticketek box office at the MCG (Gate 3) will also be available on Grand Final day for ticket collections. Please note that only the credit card holder may collect the tickets and must present photo ID, the credit card used to purchase the tickets and the Ticketek Account Number. It is highly recommended that the credit card holder collects their tickets prior to Grand Final Day. 2014 Grand Final tickets will not be posted.
WHAT HAPPENS IF THE SYDNEY SWANS DO NOT QUALIFY FOR THE GRAND FINAL?
Members will not be charged for tickets, however the $5.00 registration fee paid at the time of registration is retained to cover administration costs incurred ($7.50 for Priority Three members).
GOT A QUESTION?
We’ve got answers. Sydney Swans Member Services are available to help you make the most of your membership benefits this Finals Series. Please call 1300 663 819, email swansmembership@sydneyswans.com.au or tweet @SwansSupport.
We expect to be very busy in the coming weeks, and will do our best to respond to your query as soon as possible.
