Game day is almost here and we want you to be prepared! Follow our checklist below so you're red to cheer, cheer the Sydney Swans. 

Member Pack Collection  

If you’re a match access member and have chosen to include a member pack with your 2025 membership, you’ll be able to collect this on match day.  

Please download your member pack collection pass to your digital wallet – this has been sent to you via email and SMS.  

You will be able to collect your pack at Sydney Swans HQ or opposite SCG Gate E on Driver Avenue from 4:30pm on match day. If you’re a Red Zone member, we’ll be walking the line to help members collect their pack without leaving the queue.   

For more information, visit HERE

Membership Support 

Membership Support will be available at Sydney Swans HQ from 10am-4pm for Opening Round match day. Phone lines will also remain open on Opening Round match day from 10am-4pm.  

At the SCG, Membership Support will be available on match day at Box Office 2, located next to Gate B on Driver Avenue. The Box Office will be open from 5:30pm and will close at the end of the first quarter break.  

To access your mobile member tickets, please visit the Sydney Swans App. For more information, visit HERE.

Handy hint: To refresh your tickets, please logout and log back in.  

Ticketing Information  

For easy access into Sydney Swans games, follow these steps:  

ACCESS your tickets via the Sydney Swans App  
ADD your tickets to your Apple or Google Wallet  

Find a step-by-step guide to mobile member tickets here. If members haven’t logged into their Swans Account on the app since last season, they may be prompted to update their password to ensure the safety and security of their ticket. More details are available HERE. 

To refresh your tickets, please logout and log back in. 

For fans, tickets for Sydney Swans home games can be purchase from Ticketek.

Are you a Red Zone Member?

Dress regulations apply in the Red Zone for members and their guests. Click here for more information 

Reserved seat stickers will again be available in the Red Zone. Stickers will be issued by SCG customer service staff upon entry. One sticker will be provided to each member or guest as they enter the ground. Additional stickers will not be issued to members who are not at the ground. The stickers allow members to reserve a seat prior to or for up to one hour after first bounce if the member is absent from their seat to access facilities. Seats must not be saved for latecomers using other belongings.  

Please note: Some bays on level 2 of the Noble Bradman Stand are reserved for SCG Members pre-reserved seats. These bay numbers may change prior to match day. 

Accessibility

Accessible tickets are available to purchase online from Ticketek for Sydney Swans home games. Choose from wheelchair accessible (no seat) and wheelchair accessible accompanying guest (with seat). 

Alternatively, complete the Accessible Seating Form and Ticketek will contact you to process your booking. 

Find General Accessibility Information here.